Check-In and Check-Out

Guests can check in at Saray Prime Suites from 3:00 PM, with check-out required by 12:00 PM. Early check-in or late check-out may be available upon request and subject to availability.

Identification and Age Requirement

A valid photo ID and a minimum check-in age of 18 years are required at the time of arrival. International guests must present a passport.

Payment and Deposit

Saray Prime Suites accepts major credit cards and cash. A refundable security deposit may be required at check-in to cover incidental charges.

Cancellation Policy

Cancellation terms vary by booking type. Flexible rates typically allow free cancellation up to 24–48 hours before arrival. Non-refundable rates may apply for promotional offers.

Children and Extra Beds

Children of all ages are welcome. Cribs or extra beds may be available upon request and confirmation by the hotel. Additional charges may apply.

Pets

Pets are not allowed at Saray Prime Suites.

Smoking Policy

Smoking is not permitted inside the suites. Designated smoking areas may be available on the property.

Accessibility

Select suites at Saray Prime Suites offer wheelchair-accessible features, including step-free access and accessible bathrooms.